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Frequently Asked Questions

We know you have lots of questions about our treatment options and we have tried to address as many as possible. Have a look at the topics listed and if you question isn’t answered please feel free to contact us, either by phone 519-641-3100 or email: [email protected] and we will get you the information you need.

General Questions

Q. Are corporate programs available?

A. Yes Contact Debra at 519.641.3100

Q. Are gift certificates available?

A. Yes – simply give us a call and we would be more than happy to provide you with that perfect “gift of health”.

Q. Are your services covered by OHIP?

A. No –  most of our services are considered complimentary health care.  Although not covered by OHIP, most are covered by extended benefit plans. Check with your provider for more information.

Q. How long does it take to get an appointment?

A. Generally  we are booking into the following week. Depending on what service you need, we can sometimes book the same week. Acute injuries can usually  be seen within 24 hours.

Q. Do you accept credit cards?

A. We accept debit, M/C, Visa and cash.

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